CULTURALLY RESPONSIVE AGED CARE

Personalised Care For
Independent Living

Professional support tailored to your lifestyle, goals and wellbeing.

Culturally Care

Support tailored to your language, values, traditions, and individual preferences.

Independent Living

Helping you remain safe, confident, and independent in your own home with confidence.

Community Trust

Delivering professional, compassionate care across Melbourne's multicultural communities.

25

Years
of Experience
About Us

Care That Fits Your Life

Support at Home (SAH) at VASS is a government-funded aged care program that helps older people live safely and independently in their own homes. At VASS, SAH is delivered with a strong focus on cultural understanding, dignity, and personalised care. We recognise that language, faith, family values, and community connections are important.

Every person has unique needs and aspirations. That's why we work closely with you and your family to develop personalised support plans that promote independence, wellbeing, and peace of mind. Our dedicated team is committed to delivering high-quality care that evolves with your changing needs.

Why Families Choose VASS
Who You Are

Care That Respects

At VASS, Support at Home is more than delivering services. We are committed to providing compassionate, culturally responsive care that promotes independence, wellbeing, and dignity while supporting meaningful connections with family and community.
Respecting Independence - 95%
80%
Honouring Culture & Identity - 100%
65%
Supporting Wellbeing & Families - 90%
75%
Partnering With Your Family - 95%
75%
Work With Us

Become a Support Worker

Support People. Build Connections. Make a Real Difference.
WHY CHOOSE VASS

Receive Personalised Care In The Comfort Of Your Home

VASS provides culturally responsive Support at Home services that help older Australians maintain their independence, wellbeing, and quality of life. Our experienced team works closely with you and your family to deliver care that respects your individual needs, preferences, and cultural values.

Clinical Supports

Nursing, physiotherapy All other allied health

Independence Living

Personal care, transports & social Supports

Everyday Living

Domestic Assistance home maintenance

Short-term Supports

Assistive Technology, home modifications etc.
Getting Started With VASS
Accessing Support at Home is simple. Our team guides you through every step, from assessment and care planning to ongoing support, ensuring services remain tailored to your needs and goals.
Assessment & Approval
Complete your aged care assessment and receive government funding approval.
Personal Consultation
We discuss your goals, preferences, culture, and support requirements together.
Care Planning
Together we create a tailored support plan designed around you completely.
Ongoing Support
Services are regularly reviewed to ensure your needs continue being met.
FREQUENTLY ASKED QUESTIONS

Everything You Need To Know About Support At Home

 

Support at Home is a government-funded aged care program that helps older Australians remain safe, independent, and comfortable in their own homes while receiving the support they need.

 

Eligibility is determined through an aged care assessment. If approved, you may receive funding for services that support your health, wellbeing, and independence.

 

VASS provides personal care, domestic assistance, nursing, allied health services, social support, transport, care coordination, assistive technology, and home modifications.

 

Once you have completed your aged care assessment and received approval, our team will work with you to create a personalised support plan that meets your needs.

 

Yes. VASS is committed to supporting people from diverse cultural and linguistic backgrounds and will do its best to provide culturally responsive assistance.

 

We currently provide services across Melbourne's North, North East, East, South East, and Western suburbs.

“At VASS, we believe every person deserves the opportunity to live independently, safely, and with dignity. Our commitment is to provide culturally responsive care that respects individual values, supports wellbeing, and helps people remain connected to their families, communities, and way of life.”
Leila Alloush
CEO Director
LATEST NEWS

Stay Informed With VASS Updates

Discover the latest news, community updates, Support at Home information, service announcements, and helpful aged care
resources designed to keep you informed and connected.