CULTURALLY RESPONSIVE AGED CARE

Personalised Care For
Independent Living

Professional support tailored to your lifestyle, goals and wellbeing.
OUR SERVICES
+(03) 9359 2861

Culturally Responsive Care

Support tailored to your language, values, traditions, and individual preferences.

Supporting Independence

Helping you remain safe, confident, and independent in your own home.

Trusted Community Provider

Delivering professional, compassionate care across Melbourne's multicultural communities.

25

+
Years
of Experience
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Care That Fits Your Life & Culture

Support at Home (SAH) at VASS is a government-funded aged care program that helps older people live safely and independently in their own homes. At VASS, SAH is delivered with a strong focus on cultural understanding, dignity, and personalised care. We recognise that language, faith, family values, and community connections are important, and we incorporate these into the way we provide support.

What Support Can Include

Depending on your needs and funding level, services may include:
  • Depending on your needs and funding level, services may include:
  • Domestic assistance (cleaning, laundry, meal preparation)
  • Nursing and allied health services
  • Social support and transport
  • Social support and transport
  • Assistive technology and home modifications
WHY CHOOSE VASS

Receive Personalised Care In The Comfort Of Your Home

VASS provides culturally responsive Support at Home services that help older Australians maintain their independence, wellbeing, and quality of life. Our experienced team works closely with you and your family to deliver care that respects your individual needs, preferences, and cultural values.

Clinical Supports

Nursing, physiotherapy All other allied health

Independence Living

Personal care, transports & social Supports

Everyday Living

Domestic Assistance home maintenance

Short-term supports

Assistive Technology, home modifications etc.
About me

Care That Respects Who You Are

At VASS, Support at Home is more than delivering services. We are committed to providing compassionate, culturally responsive care that promotes independence, wellbeing, and dignity while supporting meaningful connections with family and community.
Respecting Independence - 95%
80%
Honouring Culture & Identity - 100%
65%
Supporting Wellbeing & Families - 90%
75%
Partnering With Your Family - 95%
75%
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HOW IT WORKS

Getting Started With VASS

Getting Started With VASS
Accessing Support at Home is simple. Our team guides you through every step, from assessment and care planning to ongoing support, ensuring services remain tailored to your needs and goals.
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Assessment & Approval
Complete your aged care assessment and receive government funding approval.
Understanding Your Needs
We discuss your goals, preferences, culture, and support requirements.
Personalised Care Planning
Together we create a tailored support plan designed around you.
Ongoing Reviews & Support
Services are regularly reviewed to ensure your needs continue being met.
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    “At VASS, we believe every person deserves the opportunity to live independently, safely, and with dignity. Our commitment is to provide culturally responsive care that respects individual values, supports wellbeing, and helps people remain connected to their families, communities, and way of life.”
    Diamond Hitler
    CEO Director
    FREQUENTLY ASKED QUESTIONS

    Everything You Need To Know About Support At Home

     

    Support at Home is a government-funded aged care program that helps older Australians remain safe, independent, and comfortable in their own homes while receiving the support they need.

     

    Eligibility is determined through an aged care assessment. If approved, you may receive funding for services that support your health, wellbeing, and independence.

     

    VASS provides personal care, domestic assistance, nursing, allied health services, social support, transport, care coordination, assistive technology, and home modifications.

     

    Once you have completed your aged care assessment and received approval, our team will work with you to create a personalised support plan that meets your needs.

     

    Yes. VASS is committed to supporting people from diverse cultural and linguistic backgrounds and will do its best to provide culturally responsive assistance.

     

    We currently provide services across Melbourne's North, North East, East, South East, and Western suburbs.

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    Discover the latest news, community updates, Support at Home information, service announcements, and helpful aged care resources designed to keep you informed and connected.
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